Terms of Service

1. Agreement

These terms are an agreement between you and Stryvo (“we”, “us”), a sole proprietorship in India that operates Keepr: the mobile app, the browser extension, our servers and keepr.stryvo.tech (together, the “Service”). By using the Service you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use the Service.

2. Who can use Keepr

You must be at least 13 years old, and old enough to enter a binding contract where you live — or have a parent’s or guardian’s permission (in India, if you are under 18). You may not use the Service if you are barred from doing so by law.

3. Your account

• You can use Keepr without an account; your codes then stay only on your device.
• If you create an account, give a valid email address you control and keep your password and recovery key private. You are responsible for activity on your account.
• Tell us at support@stryvo.tech if you think someone else has access to your account, and remove unknown devices in Settings → Devices & extensions.

4. Encryption and your responsibility for access

Your vault is encrypted on your devices with keys we never receive. As a result:

• We cannot see, recover or reset your codes. If you forget your password, you can reset it only with your recovery key. Without it, resetting starts a new, empty cloud vault (codes still on your phone are kept and re-uploaded).
• Two-factor codes protect access to other services. Before relying on Keepr, save each service’s backup or recovery codes separately, and don’t delete an account from another authenticator until you’ve confirmed it works in Keepr.
• Deleting an account, folder, device or your Keepr account can make codes unrecoverable. We’ll ask you to confirm, but the decision is yours.

We are not responsible for losing access to third-party services because codes were deleted, lost, or not backed up.

5. Free and Pro plans

• Free includes unlimited codes and folders on your device, importing, app lock, encrypted backup files, and cloud sync for a limited number of accounts (currently 10).
• Keepr Pro adds unlimited cloud sync and the browser extension. Features and limits are described in the app at the time of purchase.
• We won’t remove features you have already paid for during a paid period. If Pro ends, nothing is deleted: your synced codes stay available, but new accounts beyond the free limit won’t sync and linked browsers stop receiving updates.

6. Purchases, trials and renewals

• Who sells it. In the Android app, purchases are made through Google Play and charged to your Google account. On the web, our reseller and merchant of record Lemon Squeezy sells Keepr Pro and handles payment, tax and invoices. Their terms also apply to your purchase.
• Free trials. New subscribers may get a free trial (currently 14 days), once per person. Unless you cancel before the trial ends, your subscription starts and you’re charged for the first period.
• Auto-renewal. Monthly and yearly plans renew automatically at the then-current price until you cancel. Cancel at least 24 hours before the renewal date to avoid the next charge — in Google Play (Play Store → Subscriptions) for Android purchases, or in Keepr → Settings → Membership → Manage subscription for web purchases. You keep Pro until the end of the period you paid for.
• Lifetime is a one-time payment for Pro for as long as we operate the Service.
• Refunds. Google Play purchases follow Google Play’s refund policy. For web purchases, contact us within 14 days and we’ll refund you if you’re not happy. Nothing here limits refund rights you have under consumer law.
• Price changes. We’ll tell you before a price change affects your renewal, and you can cancel before it does.

7. Acceptable use

Don’t use the Service to break the law or anyone’s rights; attempt to access accounts, data or systems that aren’t yours; probe, disrupt or overload the Service (except through responsible disclosure, see below); circumvent plan limits or payments; resell the Service; or reverse-engineer it except where the law allows. Security researchers are welcome: report vulnerabilities to support@stryvo.tech and don’t access other people’s data.

8. Our content and licence

We grant you a personal, non-exclusive, non-transferable licence to use the Keepr apps for their intended purpose. The Service, its design and its brand belong to us. Your data belongs to you; you give us only the permission needed to store and transmit it to provide the Service.

9. Availability and changes

We work hard to keep Keepr available, but the Service is provided without a guarantee of uninterrupted availability. Codes are generated on your device and keep working offline. We may change or discontinue features; if we ever shut down the cloud service we will give at least 60 days’ notice so you can export your data.

10. Ending your account

You can delete your account at any time (Settings → Delete account & data, or see here). We may suspend or end accounts that seriously or repeatedly break these terms, with notice where reasonable. Sections 4, 11, 12 and 13 survive termination.

11. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these terms excludes rights you have as a consumer that cannot be excluded.

12. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, access, profits or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or USD 50. These limits don’t apply to liability that cannot be limited by law, such as for fraud or gross negligence.

13. Governing law and disputes

These terms are governed by the laws of India. Before going to court, please email us so we can try to resolve the issue informally within 30 days. Subject to that, the courts of India have jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring proceedings there.

14. Changes to these terms

We may update these terms. For material changes we’ll notify you in the app or by email at least 14 days before they apply. Continuing to use the Service after that means you accept the new terms.

15. Contact

Stryvo · India · support@stryvo.tech